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Agents / Voice AI

AI customer support that resolves calls 24/7

Answer FAQs, handle common issues and escalate to a human only when it matters.

No credit card required. Start with HeyRik’s free plan.

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English live demo · 2 minutes · No signup

Ayaan

English

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Two minutes, right in your browser.

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Made for real conversations

Everything you need.
Nothing in the way.

HeyRik's AI customer support agent answers every inbound call instantly, resolves common questions from your knowledge base, and seamlessly transfers complex cases to your team — cutting wait times and support costs.

  • 24/7 instant call answering
  • Answers from your help docs
  • Resolves common issues end-to-end
  • Smart escalation to humans
  • Recordings and transcripts
  • 30+ languages

A closer look

Designed to do more.

See how it works
01

Deflect the repetitive calls

Let AI handle password resets, order status, hours and FAQs so your human team focuses on the cases that truly need them.

02

Grounded answers

Attach your help center and policies so every answer is accurate and consistent — no made-up responses.

03

Seamless human handoff

When a call needs a person, the agent transfers with context so customers never repeat themselves.

Good questions

A little more
before you begin.

Ask us anything
Can it answer from our help docs?

Yes — attach PDFs and links and the agent answers grounded in your real documentation.

When does it escalate to a human?

You define the rules — it transfers complex or sensitive cases to a live agent with context.

Does it work 24/7?

Yes, it answers every call instantly, day or night.

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