Platform usage
Account for the voice-agent plan, included credits and any per-minute or concurrency terms.

Understand the full call cost
The useful answer includes telephony, speech processing, model usage, recording and the operational work needed to reach a business outcome.
Free to start. No credit card required.
Designed for
Founders, operations leaders and contact-centre teams estimating an AI calling rollout.
Primary outcome
Compare providers with the same call assumptions instead of a headline rate alone.
Measure completed business outcomes, not only calls placed or minutes used.
What the workflow handles
Each agent is configured around your approved data, actions and fallback rules.
Account for the voice-agent plan, included credits and any per-minute or concurrency terms.
Number rental, inbound and outbound carrier rates vary by route, provider and destination.
Speech recognition, language model and speech generation choices can change quality and cost.
Include failed attempts, average duration, human escalations, storage and integration maintenance.
A simple operating loop
Estimate attempts, answer rate, duration and monthly volume.
Add platform, carrier and any separately billed service costs.
Compare total spend with appointments, qualified leads or staff time saved.
Common questions
Not always. Check whether telephony, numbers, premium voices, recordings, concurrency and taxes are included.
Every attempted or connected call can affect carrier and platform usage. Model answer rate and retry policy separately.
Use the free HeyRik ROI calculator with your call volume, team cost and expected conversion assumptions.