Confirm attendance
Ask patients to confirm, decline or request a different time and save the result for staff.
Clinics and care teams
Confirm more appointments without adding front-desk calls
Give patients a timely reminder, capture whether they will attend and route reschedule requests back to your clinic workflow.
Free to start. No credit card required.
Designed for
Independent clinics, diagnostic centres, dental practices and multi-location care teams.
Primary outcome
A clear confirmation status before the appointment, not another unanswered SMS.
Pilot principle
Measure completed business outcomes, not only calls placed or minutes used.
What the workflow handles
The parts that make the call useful
Each agent is configured around your approved data, actions and fallback rules.
Handle common questions
Share approved preparation instructions, location details and arrival guidance without giving medical advice.
Use familiar languages
Remind patients in the language configured for the appointment or let them switch during the call.
Escalate safely
Send clinical, urgent or unclear questions to a human instead of improvising an answer.
A simple operating loop
From trigger to next action
- 01
Schedule sync
Provide only the appointment details required for the reminder.
- 02
Reminder call
The agent verifies the intended recipient and requests a simple response.
- 03
Status returned
Confirmed, reschedule and no-answer outcomes go back to your team.
Common questions
Before you launch
Can patients ask to reschedule?
Yes. The agent can collect a preferred time or hand the request to staff, depending on your workflow.
Will it give medical advice?
It should not. Configure the agent to use approved administrative information and escalate clinical questions.
Can it call in multiple languages?
Yes. The reminder can start in a selected language and support language switching where configured.