# Build your first HeyRik agent, step by step

> Build a complete HeyRik voice agent step by step: plan the job, configure all six builder areas, write instructions, add variables and knowledge, test, launch, and improve.

Source: https://www.heyrik.com/docs/academy/build-agent

Plan the job, generate the draft, configure every builder area, write the complete prompt, add variables and knowledge, test difficult cases, launch, and improve from real calls.

Self-paced course A tested agent on controlled traffic

Your Academy progress

## Loading your saved progress

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0 of 8 lessons

[Start lesson 1](https://www.heyrik.com/docs/academy/plan-agent)Checking saved progress…

This is a practical build course, not one oversized article. Each focused lesson tells you exactly where to click, what to enter, what a correct result looks like, and what must pass before you continue.

**The course project**

You will build an inbound property-enquiry agent that captures and confirms property type, budget, location, timeline, and permission for a human follow-up—without inventing price or availability.

## Your eight-lesson build path

Open one lesson at a time. The next lesson assumes that the previous outcome has been checked.

[01 — Plan your agent — A one-page agent brief — Loading progress](https://www.heyrik.com/docs/academy/plan-agent)

[02 — Create the agent — A saved agent in Draft — Loading progress](https://www.heyrik.com/docs/academy/create-agent)

[03 — Configure the builder — All six builder areas reviewed — Loading progress](https://www.heyrik.com/docs/academy/configure-agent)

[04 — Write instructions — A complete, testable prompt — Loading progress](https://www.heyrik.com/docs/academy/write-instructions)

[05 — Choose or clone a voice — A voice tested for the job — Loading progress](https://www.heyrik.com/docs/academy/voice-cloning)

[06 — Add trusted knowledge — Grounded PDF or website facts — Loading progress](https://www.heyrik.com/docs/academy/knowledge)

[07 — Test and launch — Controlled live traffic — Loading progress](https://www.heyrik.com/docs/academy/test-and-launch)

[08 — Improve from calls — A repeatable improvement loop — Loading progress](https://www.heyrik.com/docs/academy/improve)

## What you will have when you finish

The finish line is a working, testable system—not a generated paragraph.

**Course completion**

_ready for controlled traffic_

Job**One narrow, measurable caller outcome**

Instructions**Copy-ready hierarchy with recovery and guardrails**

Voice**Selected or consented clone, tested with real phrases**

Knowledge**Approved PDF or website, including a missing-fact fallback**

Testing**Happy path plus seven difficult scenarios**

Operations**Recent Calls review, rollback rule, and regression set**

Start here

## Lesson 1 · Plan your agent

Define the job before opening the generator. You will leave with a complete brief you can paste into HeyRik.

[Start lesson 1](https://www.heyrik.com/docs/academy/plan-agent)